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Creating OCX Hikari Private

This page explains how to apply for (create) OCX Hikari Private using the OCX Portal. *For special requirements, please submit your application here.

1. Before Applying​

Preliminary Confirmation​

  • Contact Person Information

    • The [Contact Information] entered in the OCX Portal must be the information of the user who is actually applying for the line contract.

  • Preparation of Input Data

    • Subscriber Information
    • Accurate address of the installation location
      • If the location is in a building, please include the building name, room number, floor, etc., without omission.
    • Authorization Number

  • Schedule Adjustment

    • Deadlines are calculated on a business-day basis; Saturdays, Sundays, and public holidays are excluded.

2. Procedure for Creating OCX Hikari Private​

Steps 1 through 5 below are performed on the "OCX Portal."

Step 1: Log in to the OCX Portal​

  • Log in to the OCX Portal with your account.

Step 2: Open Access Lines​

  • Click [Access Lines] from the left navigation bar.

Step 3: Select OCX Hikari Private​

  • When the [Access Lines] sub-menu appears, select [OCX Hikari Private].

Step 4: Application Procedure​

Click the [Portal Application] button and enter the application information in each screen in the following order. (Click the [Next] button to move to the next screen.)

1. Order Options​

  • Name
    • The name for the Hikari Private line (Required, 1–40 characters).
  • Order Type (Required)
    • Select from New / Transfer / Service Provider Change.
  • 24-hour On-site Option (Required)
    • Select from None / Apply.
  • Service Item (Required; only selectable if Order Type is "New")
    • 1G / 10G.
  • On-site Survey Request (Required; only selectable if Order Type is "New")
    • Do not request / Request.

2. Contact & Subscriber Information​

Contact Person Information​
  • Contact Last Name (Required, full-width characters, 1–20 characters)
  • Contact First Name (Required, full-width characters, 1–20 characters)
  • Contact Last Name (Kana) (Required, full-width katakana, 1–20 characters)
  • Contact First Name (Kana) (Required, full-width katakana, 1–20 characters)
  • Contact Phone Number (Required, half-width numbers)
Subscriber Information​
  • Transfer/Service Provider Change Info (Displayed only when applicable)
    • Transfer Authorization Number (Required if Order Type is "Transfer"; 11 digits starting with "E" or "W")
      • The number issued by NTT East/West.
    • Service Provider Change Authorization Number (Required if Order Type is "Service Provider Change"; 11 digits starting with "T" or "F")
      • The number issued by your current provider.
  • Subscriber Last Name (Required, full-width characters, 1–20 characters)
  • Subscriber First Name (Required, full-width characters, 1–20 characters)
    • If the subscriber is a corporation, enter as "Last Name: BBIX" and "First Name: Inc."
  • Subscriber Last Name (Kana) (Required, full-width katakana, 1–20 characters)
  • Subscriber First Name (Kana) (Required, full-width katakana, 1–20 characters)

3. Installation Address Information​

Installation Address​
  • Postal Code (Required, 7 digits, no hyphen)
  • Address (Auto-fill) (Automatically filled by clicking "Reflect Address" after entering the postal code)
  • Address (Chome) (Required, full-width characters)
    • If not applicable, check "None" on the right.
  • Address (Block/Number) (Required, full-width characters)
    • If not applicable, check "None" on the right.
  • Building/Floor/Room Name (Required, full-width characters)
    • If not applicable, check "None" on the right.
Subscriber Address​
  • Address Category (Required)
    • Same as Installation Address / Different from Installation Address
  • If "Different from Installation Address" is selected:
    • Enter the Postal Code and Address details following the same format as the Installation Address.
Shipping Address​
  • Shipping Address Category (Required)
    • Same as Installation Address / Same as Subscriber Address / Other
  • If "Other" is selected, detailed address entry is required.

4. Survey/Construction Schedule Adjustment​

  • Requested On-site Survey Date (Required only if Survey is requested)
    • For New Applications: 20 calendar days or more from the application date.
  • Requested Construction Date (Required)
    • New (No survey): 18 calendar days or more from application.
    • New (With survey): 10 calendar days or more from survey date.
    • Transfer/Change: 10 calendar days or more from application.

5. Confirm Application Details​

  • Review the entered information. If correct, click [Apply].

6. Application Complete​

  • The completion screen is displayed.
  • If you need to make an inquiry after applying, please include the ID displayed on the completion screen.

Step 5: Verification in the List View​

  • Click [Back to List] to return to the list view.
  • The application will appear in the list. Note: Some items (Applicant Name, Phone Number, Installation Address) will appear as the process progresses.

3. Provisioning Procedure (Email/Construction: Steps 6–11)​

Steps 6 through 11 involve email correspondence and construction arrangements.

Step 6: Contact from Provisioning Support Center​

  • The Support Center (Phone: 0120-954-178) may call you if there are questions regarding your survey or construction dates.

Step 7: Finalizing Dates​

  • Once the survey or construction dates are finalized, you will be notified via email.

Step 8: Building Entry Permit Guidance (If applicable)​

  • If the building requires an entry permit, the Support Center will email contact details for the construction manager/personnel.
  • Customers are responsible for arranging the entry permit.

Step 9: On-site Attendance (For dispatched construction)​

  • The construction contractor will make a final confirmation call on the day before or the day of the work.

Step 10: Receiving Equipment (For non-dispatched construction)​

  • NTT East/West will send the ONU approximately 2 days before the construction date.
  • Please connect the equipment in advance upon arrival.

Step 11: IPoE Provisioning​

  • For New Lines: IPv6 prefix issuance is requested on the day of construction.
  • For Transfers/Changes: IPv6 prefix issuance is requested on the day after the line switch.
  • Once issued, the IPv6 prefix can be viewed in the OCX Hikari Private list under [Access Lines].

4. Post-Provisioning Tasks (Tunnel Gateway & CPE: Steps 12–13)​

Step 12: Tunnel Gateway Configuration​

  • Create a Tunnel Gateway via the OCX Portal and connect the Hikari line to it.

Reference Links

Step 13: CPE Configuration​

  • Verify the IPv6 address issued in Step 12 via the portal and configure your CPE.

Reference Links

5. Start of Use​

This completes the Portal Application procedure for OCX Hikari Private. For the overall workflow, please refer to the Usage Flow.

If you have any questions, please contact your representative or the support center.