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Applications with Special Requirements

This page explains the application method for cases with special requirements or applications that include options.

  • What are Special Requirements?
    • While basic applications are handled via the Standard Portal Application, please follow the procedures on this page for cases such as:
      • Simultaneous application for multiple lines
      • Applications with options such as 24-hour on-site repair services
      • Applications requiring special instructions or specific communications
      • Other requests such as terminations

1. Before Applying​

Preliminary Confirmation​

  • Contact Information
    • The [Contact Information] entered in the OCX Portal must be the information of the user who will actually be entering into the line contract.

2. Application Steps (OCX Portal Operations: Steps 1–7)​

Step 1: Log in to the OCX Portal​

  • Log in to the OCX Portal with your account.

Step 2: Open Access Lines​

  • Click [Access Lines] from the left navigation bar.

Step 3: Select OCX Hikari Private​

  • When the [Access Lines] sub-menu appears, select [OCX Hikari Private].

Step 4: Submit Inquiry Application​

  1. Click the [Inquiry] button.
  2. Please enter the following items:
    • [Contact Name]
    • [Contact Email Address]
    • [Inquiry Type]
    • [Inquiry Details]
  3. After entering the information, click [Submit].

Step 5: Confirm Entry Details​

  • A confirmation screen will appear. Please check that there are no errors in the entered information.

Step 6: Submit Application Details​

  • If there are no issues, click [Submit].

Step 7: Confirm Inquiry Completion Screen​

  • The inquiry completion screen will be displayed. Click [Back to List] to return to the list page.
    • Note: At this stage, the created application details will not yet be reflected in the list. Please wait for an email from our representative.

3. Subsequent Procedures​

Step 8: Receive and Reply to Application Format​

  • Our representative will send an application format via email. Please fill in the required information and reply via email.

Follow-up Steps​

After replying to the application format, the procedure follows Step 6 of the Standard Portal Application and subsequent steps. Please refer to Step 6 and beyond for detailed procedures.

If you have any questions, please contact our representative or the support center.