Creating a XaaS Connection (ServiceNow AI Platform) Resource

This page explains how to use the OCX Portal to create a XaaS Connection that connects to the ServiceNow AI Platform SaaS.

Connectable Services

By creating a XaaS Connection (ServiceNow AI Platform), you can connect to the ServiceNow AI Platform, the cloud-based foundation that powers all ServiceNow® products.

Preparation

Please check the following before creating a XaaS Connection resource:

• Your User Role is either admin or user.

Procedure for Creating a XaaS Connection Resource

1. Log in to the OCX Portal.

2. Click [XaaS Connections] from the left navigation bar.

3. From the XaaS Connections list page, click [+Create], select SaaS from the menu, and then select ServiceNow AI Platform.
   ※Refers to the +Create button next to the XaaS Connections title.

4. You will proceed to the XaaS Connection resource creation step. Configure the input items as follows and click [Create].

   • Name

     • Enter an arbitrary name. Entering a name that is easy to identify will make management easier.
     • The maximum number of characters is 40.
     • Leading and trailing whitespace characters in the resource name are automatically removed.

   • NAT Location

     • Select an arbitrary NAT Location from the pull-down menu. Please note that the NAT Location cannot be changed after creation.

     NAT Location
     Tokyo
     Osaka

     • Please note that if you select Osaka while 2Gbps or 3Gbps is selected for Speed (Bandwidth), the Speed (Bandwidth) will be changed to 1Gbps.

   • Speed (Bandwidth)

     • If the NAT Location is Tokyo, select an arbitrary value from 1, 2, or 3 Gbps. (Support for 2 Gbps and 3 Gbps Speed (Bandwidth) began in June 2025.)
       • If created with 1Gbps, the Speed (Bandwidth) cannot be changed later.
       • If created with 2Gbps or 3Gbps, it cannot be changed to 1Gbps later.
       • If the NAT Location is Osaka, it is fixed at 1Gbps.

   • Target XaaS

     • The ServiceNow AI Platform selected in Step 3 is displayed.

   • IPv4 Gateway Address

     • Enter the IPv4 address to be used as the gateway for the XaaS connection in CIDR (IPv4/mask) format. (Example: 192.168.0.1/24)
       ※Refer to the [Supplementary Information] section for unusable IP addresses.

   • Local ASN

     • Enter the AS number to operate on the XaaS Connection. 4-byte ASNs are supported. It operates as eBGP.
       ※Refer to the [Supplementary Information] section for unusable AS numbers.
       ※The Local ASN will be added once or twice to the AS-Path of the route information.

5. A creation confirmation popup will appear. Check the cost involved in creation and click [Create].

6. The XaaS Connections list page will be displayed. Confirm that the status next to the created resource becomes available.
   ※You can refresh the status by clicking [Refresh] at the top right.

This completes the creation of the XaaS Connection resource.

Once a XaaS Connection resource is created, you can perform Adding NAT IP Addresses.
Please check each operation page for details.

Remarks

NAT Location

NAT Location refers to the location of the equipment providing the NAT function. Subsequent communication follows BBIX communication specifications.

NAT IP Address

When a XaaS Connection resource is created, one initial assigned NAT IP address is provided.
Please check the NAT IP Address tab at the bottom of the screen.
The initial assigned NAT IP address cannot be deleted.

Unusable IP Addresses

• The following IPv4 address ranges cannot be used for the IPv4 Gateway Address.

  Address Range	Remarks
  0.0.0.0/8	RFC1122 this network
  127.0.0.0/8	RFC1122 localhost
  192.0.0.0/24	RFC5736 IETF protocol Assignments
  192.0.2.0/24	RFC5737 TEST-NET-1
  192.88.99.0/24	RFC7526 6to4 anycast relay
  198.18.0.0/15	RFC2544 benchmarking
  198.51.100.0/24	RFC5737 TEST-NET-2
  203.0.113.0/24	RFC5737 TEST-NET-3
  240.0.0.0/4	Multicast Address
  224.0.0.0/4	Multicast Address

Unusable ASNs

• The following AS numbers cannot be used as they are reserved by RFC.
  • 0
  • 23456
  • 65535
  • 4294967295

Notes

• Internet connectivity is required to use services that require communication from the ServiceNow AI Platform to the Internet (e.g., Outbound web services). Please check with ServiceNow for service details.
• When using the ServiceNow AI Platform in coordination with external services, communication may not pass through the XaaS Connection. Please check with the external service provider or ServiceNow for details.